Complaints Book
Information on the electronic Complaints Book.
Under Portuguese law, RIM Engenharia e Construções, S.A. provides the Complaints Book in electronic form on the official platform: https://www.livroreclamacoes.pt/
[RIM must confirm the company registration on the platform and, if available, the direct address of its electronic Complaints Book, to be placed here.]
Before filing a formal complaint, you may contact us directly at geral@grim.pt or by phone at +351 291 752 666. We will try to resolve the matter as quickly as possible.

